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Handling Grievances, Disciplinaries & Dismissals

Handling staff grievances, and managing disciplinary issues and dismissals can be challenging situations for Practice Managers. I know from the number of enquiries we receive on our Advice Line that these are some of the most difficult and time-consuming matters that Practice Managers have to deal with.

This training video is designed to help Practice Managers handle grievances and take disciplinary action fairly and in accordance with statutory requirements and good practice.

The DVD addresses the following:

  • What constitutes a grievance?
  • Bullying and harassment
  • Statutory grievance procedure
  • Conducting a grievance hearing
  • What warrants disciplinary action or dismissal?
  • Disciplinary and dismissal procedure
  • Staff with short-service
  • Compromise agreements
  • Conducting a disciplinary or dismissal hearing
  • The right to accompaniment
  • Fair reasons for dismissal
  • Unfair dismissal
  • Employment Tribunals and unfair dismissal claims
  • Wrongful Dismissal

Several role plays are included to highlight key points

Also included on the DVD are the following draft documents for use in the sickness absence management process:

  • Grievance procedure
  • Disciplinary and dismissal procedure
  • Letters for use at each stage of handling a grievance
  • Letters for use at each stage of a disciplinary or dismissal

The DVD running time is 50 minutes, and it costs just £49.94 (including VAT and postage)*

Order now

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*£49.94 for use within a single Practice, or £499.38 (including VAT and postage) for multiple Practice use