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Library of policies, procedures, protocols, letters and forms

ADMINISTRATION INDEX

The following draft documents are available for Members to download and customise for their own use. To log into the Library Members click here.

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Asset Register

Bank Charge Projection

Bomb scares - handling of

Building hazards and emergency information

CCTV Policy & Code of Practice

CCTV Code of Practice leaflet

Clear Desk/Screen Policy

Cleaning - Service Level Agreement - see Service Level Agreement (for Cleaning contract)

Computer and data security procedure

Complaint - third party consent form

Complaint form

Complaint review form

Complaints Procedure - England

Complaints Procedure - N. Ireland

Complaints Procedure - Scotland

Complaints Procedure - Wales

Complaints Procedure Leaflet

Confidentiality agreement (third party)

Consent form - use of staff photograph

Continuity Planning toolkit

Control of Substances Hazardous to Health (COSHH) policy

CRC energy efficiency scheme

Dignity and Respect policy

Disability Access Protocol and Checklist

Disclaimer notice (loss/damage to property)

Disposal of Computer Equipment Protocol

E-mail - Guidlines for the use of

Emergency Incident Procedure

Environmental Policy

Equal Opportunities/Anti-Discrimination (Service Provision) policy

Equipment Maintenance Log

Fire risk assessment checklist

Fire Safety Policy

First Aid policy

First Aid risk assessment

Fraud Prevention Policy

Guide Dogs Policy

Handwashing guidelines

Keyholder Agreement

Keyholding Contractor protocol

Late arrivals (patients late for appointments) protocol

Laundering of uniforms & materials policy

Legal Admissibility of Scanned Images

Locking-Up Procedure

Lone Worker Policy

Manual Handling Policy

Message Taking Protocol

Non-disclosure agreement

Out of Hours security alert (staff attendance) procedure

Oxygen handling & storage protocol

Panic Alarms Procedure

Petty Cash Procedure

Petty Cash Spreadsheet

Portable Appliance testing policy

Practice Security

Purchase Order template

Records Retention Policy

Risk assessment toolkit

Server Backup Tape Protocol

Service Level Agreement (for Cleaning contract)

Sexual Orientation (Patients & Public) Policy

Smoking (Patients & Public) policy

Suspicious Packages Protocol

Text Messaging To Patients Protocol

Toys (in the waiting room) procedure

Violence & Aggression policy

Waste Management/Disposal Protocol

Wheelchair risk assessment and use policy