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Useful Information

Adults with incapacity - managing the financial and welfare affairs of people who are unable to manage them for themselves -

Batteries Directive - rules for battery disposal -

Child Protection and the Dental Team (link to external website) -

Civil Contingencies Act -

Confidentiality -

Data Protection Act scams - a number of bogus agencies are operating across the UK demanding money to register organisations under the Data Protection Act -

Discrimination legislation -

Diverting phones in the event of a power cut - BT service: 0800 800 111

Energy Performance Certificates -

Fire inspection scams - bogus organisations charging for carrying out fire safety checks -

Freedom of Information Act - a summary of key points about this legislation, on which practices need to take action -

Gas Safety Certificates -

Hazardous Waste Regulations -

Health & Safety scams - companies asking for a fee to ensure compliance with health and safety law -

Infection Control -

Junk mail, email and faxes, unsolicited phone calls - how to stop them -

Mobile phones and hand-held devices - employers could be held liable and risk fines of up to £2,500 if they 'cause or permit' employees to use their mobile phones without a hands-free kit whilst driving -

Music/TV in the waiting room - you must have a licence -

Non-hazardous (landfill) waste regulations -

'Out Of Office' reply to emails - how to set up Outlook -

Phishing scams -

Practice leaflets (required under GDS and PDS contracts) (link to external website) -

Smoking ban in public places & workplaces -

Software licences - Copyright & Trademarks Act (criminal offence to use illegal software) -

Useful websites -

Waste Electrical and Electronic Equipment -