Adults with incapacity - managing the financial and welfare affairs of people who are unable to manage them for themselves.
Batteries Directive - rules for battery disposal.
Care Quality Commission - CQC Made Easy
Data Protection Act Scams - a number of bogus agencies are operating across the UK demanding money to register organisations under the Data Protection Act
Diverting phones in the event of a power cut - BT service: 0800 800 111
Fire Inspection Scams - bogus organisations charging for carrying out fire safety checks -
Freedom of Information Act - a summary of key points about this legislation, on which practices need to take action -
Health & Safety Scams - companies asking for a fee to ensure compliance with health and safety law
Junk Mail, Email and Faxes, Unsolicited Phone Calls - how to stop them
Mobile Phones and Hand-Held Devices - employers could be held liable and risk fines of up to £2,500 if they 'cause or permit' employees to use their mobile phones without a hands-free kit whilst driving
Music/TV In the Waiting Room - you must have a licence
'Out Of Office' Reply to Emails - how to set up Outlook
Practice Leaflets (required under GDS and PDS contracts) (link to external website)
Software Licences - Copyright & Trademarks Act (criminal offence to use illegal software)